Object Mapper can't be restored

   I installed the 3.3 version of Ideablade. Uninstall/Install appeared to work as expected.  However, somehow the Object Mapper was corrupted.  When I went to retrieve it I received a message stating that there was a problem, it couldn�t open and to remove it and reinstall the add-in.  I�ve attempted to address the issue & have been having a significant amount of trouble.  When I tried to install simply the mapper I received 2 errors: 
            Tools.InstallCommunityControls not available
            Unable to install community controls.  Unable to invoke the community controls installer.

My thoughts at the time were perhaps this was a piece of the toolbox. So I attempted to install that only to receive: 
            Unable to Install/Unistall the Visual Studio Toolbar
            Object reference not set to an instance of an object. 
So, I�ve tried to remove it and reinstall itseveral times throughout this entire process. I�ve tried to remove it and go back to a previous version, same thing.   The toolbar message is received during the full reinstall as well.   
I�ve looked in the troubleshooting sections of the documentation and have tried everything relevant.   

I used the Windows Uninstall clean up tool, downloaded a fresh copy of the zip file from IB�s website in case somehow the file was corrupted, reinstall and still no luck.  Uninstalled, performed a regclean & defrag and got the same msg�s upon reinstallation of the entire product, in addition to the tools individually.  I�ve left a message with IB�s support for assistance as nothing in the troubleshooting guide addresses this issue and simply states that if there is anything other than the ones in the guide that there is a bigger problem and to telephone.  I will let you know the outcome or you are more than welcome to see if you can get it to respond appropriately, if you�d like.